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Oops This Isn t a Valid Gift Card Number of Savings Code Please Double check It and Try Again

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Prepare payment problems, such as declined or incomplete transactions

If yous have problems paying for Google products, you might need to ready a trouble with your payments contour.

Find the issue you lot're experiencing beneath:

"Your transaction cannot be completed"

A variety of different situations may trigger this message. Try these suggestions to resolve the issue:

  • If this message is followed by instructions for submitting additional information to usa, please exercise so. The other steps listed are unlikely to resolve this issue.
  • Bank check whether the billing address for your payment method (such as a credit menu) matches the address recorded in your Google payments heart settings. If they don't match, update your address in your Google payments center, and try the transaction once again.
  • Effort using a Google Play gift bill of fare to consummate the transaction.
  • Try using the best interface for your computing device:
    • If you lot're using a desktop computer, try the transaction using the Google product's website.
    • If yous're using a mobile device, try using the product's mobile app (if an app is available).
  • If yous're using guest checkout when the error occurred:
    • Try signing in to an existing Google account and placing the club again.
    • Attempt creating a new Google business relationship if yous don't already have ane and visiting the Google Store to try the transaction again.

"Unable to complete transaction: Expired card"

Cheque to run across if your payment method is upwardly to engagement. If it isn't, update it in the Payments center.

"Unable to complete transaction. Please use another form of payment."

Note: These steps also employ if y'all see the mistake bulletin "Your payment didn't go through. Delight attempt a unlike payment method or try over again afterwards."

Try the following:

  1. Bank check to see if your payment method is up to date. If it isn't, update it in the Payments middle, then try your purchase again.
  2. Make sure yous take enough money in your account for the buy.
  3. If you're yet having issues, contact your banking concern to see if there's a trouble with your account.
  4. Endeavour making the purchase again with a different payment method.

"Your payment was declined due to an issue with your account"

If y'all see this message, information technology might exist because:

  • We saw a suspicious transaction on your payments profile.
  • We need a picayune more than information to protect your business relationship against fraud.
  • We need a little more than information to comply with European union law (European customers just).

To set up the issue, attempt the following:

  1. Go to the Payments center.
  2. Have activity on any errors or requests in the payments center.
    1. You lot might need to verify your identity before you can purchase anything through your Google Account.
  3. Make sure your proper noun, address, and payment data are up to date.

"Unable to process payment: Low carte du jour remainder"

You lot might not have enough funds in your account to brand the payment. Bank check your account balance or contact your bank.

Ineligible or unavailable credit or debit card

Carte is grayed out & says "verify on pay.google.com"

Your carte du jour was reported as stolen. Y'all must verify the card earlier you can use it over again:

  1. Go to pay.google.com and sign in to your account.
    1. If yous have multiple accounts, sign in to the account with the grayed-out card.
  2. Click Payment methods.
  3. Next to the carte that says "Verification needed," click Verifyand thenCharge carte.
  4. Within ii days, you'll find a temporary charge on your card statement forth with an 8-digit code.
  5. To complete verification, become to pay.google.com and enter the 8-digit lawmaking.

If you try to verify the payment method once more:

  1. Ostend which bill of fare you lot want to verify.
  2. Bank check how long ago you tried to verify your card.
    • If less than 2 days: Await up to two days.
    • If more than than 2 days: Check your carte du jour statement. You should find a temporary charge from Google called "GOOGLE Test," with an 8-digit code.

Card is grayed out & says "carte is ineligible"

Y'all can't use this card for this purchase. Try to make the purchase once again with a different card.

If the card you want to use isn't listed, follow the on-screen instructions to add together a new carte du jour.

Airtight payments contour

Learn more than virtually what to do if you temporarily or permanently airtight your payments contour.

If you're nonetheless having trouble, contact back up.

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Source: https://support.google.com/paymentscenter/answer/9034675?hl=en

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